Hardware & Troubleshooting Course Outline
Course Curriculum
8 modules · Each module includes instructional content, a hands-on lab, and a quiz.
Understand the anatomy of a computer — CPU, RAM, motherboards, storage, power supplies, and peripherals. Learn how each component functions and how they work together as a system.
HDDs, SSDs, NVMe, RAID configurations, and file systems explained. Learn how data is stored, retrieved, and protected — and how to diagnose common storage failures before they become disasters.
Install and configure Windows and Linux from scratch. Cover partitioning, drivers, updates, and post-install hardening. Understand the OS as the foundation everything else runs on.
Identify and resolve RAM failures, CPU overheating, and performance degradation. Use diagnostic tools to stress-test hardware and interpret results to pinpoint failures quickly.
Monitors, keyboards, printers, USB hubs, and external devices — how they connect, why they fail, and how to fix them. Covers USB standards, display technologies, and driver management.
Apply a structured, professional approach to diagnosing any IT problem. Learn the CompTIA-aligned six-step troubleshooting model and practice applying it to real-world failure scenarios.
Learn preventive maintenance schedules, cleaning procedures, firmware updates, and hardware upgrades. Keep systems running at peak performance and extend the life of expensive equipment.
Bring everything together by working through realistic support scenarios. Practice documenting issues, communicating solutions to non-technical users, and closing tickets professionally — the skills that get you hired and keep you employed.